Privacy Policy

  1. Introduction

SMARTfx respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or communicate with us via SMS or email.

  1. Information We Collect

We may collect the following:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing or billing address

Technical Information

  • IP address
  • Device and browser type
  • Website usage data
  1. How We Collect Information

We collect information when you:

  • Fill out forms on our website
  • Subscribe to email or SMS communications
  • Make a purchase
  • Contact us directly
  1. How We Use Your Information

We use your information to:

  • Provide and deliver products or services
  • Respond to inquiries and customer support requests
  • Send transactional messages (order confirmations, updates)
  • Send marketing communications (only with your consent)
  • Improve our website and services
  1. SMS Communications (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from SMARTfx, which may include:

  • Customer support responses
  • Order and account updates
  • Appointment or delivery notifications
  • Promotional or marketing messages

Message Details:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For assistance, reply HELP or contact us directly
  1. Consent

We obtain explicit consent before sending SMS or marketing emails. Consent is not a condition of purchase.

  1. Sharing of Information

We do not sell or rent your personal information.

We may share data with:

  • Service providers (email/SMS platforms, payment processors)
  • Delivery partners
  • Legal authorities when required

All third parties are required to protect your information.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data.

  1. Data Retention

We retain your information only as long as necessary for business, legal, or compliance purposes.

  1. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications at any time
  1. Cookies & Tracking

We use cookies to enhance user experience and analyze website performance.

  1. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect data from minors.

  1. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

  1. Contact Information

SMARTfx
Email: info@naturaldrink.com
Address: Mississauga, Ontario, Canada